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Exchanges and Returns At photo-prophecy.com, we'd like to help you resolve a purchase
problem as quickly and easily as possible. Provided you meet the
terms and conditions listed below, you may make an exchange or
return. Please note that not all items are covered by our returns
policy. Before you make your purchase read the complete returns
policy information.
If you feel that any item you have purchased from Photo Prophecy is not in the condition it was described, contact us first by
email, and we'll respond as to how to obtain a refund, replacement
or credit.
All orders are custom printed and mounted, taking one to two weeks
before shipment is made.
General Policies
Shipping charges are non-refundable.
All exchanges and returns require a Return Merchandise Authorization
(RMA) number. Please call the Photo Prophecy Customer Support
Number, 941-637-7492 to obtain an RMA number ( Exchanges and
credits cannot be processed without one.) Please note: opened
merchandise is subject to a 15% restocking fee.
An RMA must be requested within 1 day of arrival date of the
merchandise (proof of delivery is required). Thereafter, all sales
are final.
The returned package must be received within 10 business days of the
RMA issued date.
When returning product, we insist the use of a carrier that can
track packages. You also assume responsibility for insuring the
returned item.
All items must be returned in “as new” condition in the original
packaging.
Returns Policy
It is understood that
the purchaser is buying these items "AS IS."
Photo Prophecy makes every effort to provide accurate descriptions of the items
we sell. Most often, our items are in better condition than we
describe them.
Please note that each image size (5x7,
8.5x11, 11x17 and 13x19) have different proportions. This
will necessitate the cropping of image to fit the image size
ordered. Only small cropping of the outer edges will be
made to accommodate the image size.
There are, however,
always cases in which a refund is necessary, such as damage during
shipping, and we maintain the following policies:
1. Refunds will be
provided in the case of a material misstatement or misrepresentation
in our description and/or display of item or damage during shipping
ONLY. Shipping costs include insurance and confirmation
of delivery. If the product is damaged in shipment, the
shipment carrier will have to approve of and pay for damages through
insurance.
2. The item must be
returned to Photo Prophecy at buyer's expense within 10 days of
purchase at buyer's expense.
3. Photo Prophecy will
send refund via check, for cost of item within 30 days.
4. While we strive to
offer the best in customer service, we will NOT provide refunds for
any of the following reasons: Item lost in mail (this is a common
scam, and considering both our accuracy - we keep detailed records
of every transaction - and the overall performance of the post
office or our preferred carriers, we have NEVER had an item lost in
transit); general dissatisfaction not related to description of
item; your dog, cat, snake, kids, etc. chewed on the item; the item
is not what you expected it to be; and any other reason that people
may come up with.
If a return is granted,
the buyer will ship the item back to Photo Prophecy within 3 days
of the acknowledgement:
The item must be returned via the original carrier (unless agreed
otherwise in writing), in its original packaging, insured (if
available) for its purchased price, and must be received in the same
condition as when it was shipped to you with the Photo Prophecy
packaging.
We insist the buyer use delivery tracking and get a delivery
receipt.
The buyer pays for return shipping and insurance, unless agreed
otherwise between the buyer and Photo Prophecy.
Order Acceptance
photo-prophecy.com reserves the right to, at any time, after
receipt of any order, from any customer, and without prior notice,
supply less than the quantity ordered of any item or to cancel an
order, only charging for what is actually shipped.
Shipping
All orders are custom printed and mounted, taking one to two weeks
before shipment is made. Any change in an order will require
approval from Photo Prophecy and the change could require an
additional fee.
Payment
Photo Prophecy.com accepts only credit card, PayPal and cashier's
checks as formal methods of payment. Sorry, no personal checks
accepted. If an order is placed via email, Photo Prophecy will
respond with a mailing address for cashier’s check mailing.
Printing and mounting process will begin once the check is received
and cleared.
Once payment is received, order information cannot be modified.
Please Note: You may be contacted by a Customer Service
Representative to complete your transaction as a security measure.
To reach our Customer Care Department by phone, please call
941-637-7492
Product Specification
All products specification and requirements are subject to
change without prior notice.
Overseas Orders
Billing address must match billing address of credit card.
Overseas orders will not be shipped to an address other than the
billing address. Please allow an extra 3-5 days for verification
purposes prior to shipping.
All items entering a foreign country are subject to customs
inspection and the assessment of duties and taxes in accordance with
that country's national laws. Customs duties and taxes are assessed,
generally, if the merchandise is dutiable and the value of the item
is above the threshold set by the country's laws. If duties and
taxes are assessed on an item mailed via the Postal Service, they
are collected from the recipient. In addition, for most countries,
there is an administrative fee that is collected from the recipient
to cover the costs of clearing the item through customs and
collecting duties and taxes. For instance, the administrative fee in
the United Kingdom is 6.50 British pounds for airmail parcels and
11.25 British pounds for Global Express Mail; in 23 countries in
Europe (Austria, Belgium, Denmark, Finland, France, Monaco, Germany,
Greece, Ireland, Italy, San Marion, Vatican City, Luxembourg, Malta,
Netherlands, Norway, Portugal, Spain, Adorra, Gilbratar, Sweden,
Switzerland, and Liechtenstein) the administrative fee is 17 Euros
for Global Express Mail and Global Airmail Parcel Post; and the
administrative fee in Canada is $5 Canadian for Global Airmail
Parcel Post. Business mailers have the option to pay the duties,
taxes or fees to certain countries through an International
Customized Mail Agreement.
If you want to learn what the threshold for duties and taxes is
for a particular country, you can go to
the Web
site of that country's customs service.
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Image Size & Pricing Options
Image Size Option:
All
images are listed and priced at the base size of 5" x 7" or $60.00.
This price includes the Image with a museum grade mat board and
foam
backing but does not include an optional wood frame. Purchaser can select an
Image size larger by clicking on Image
Size pull down with appropriate add on costs as listed below. The pull down
offers all available sizes with or without the wood Frame option.
All images include a 4 ply Museum-quality (Acid Free) white rag Mat
Board with opening cut at 45 degrees with an acid free foam backing.
Image is mounted with mat board and backing taped together at top.
Wood Frame Option: A wood frame is
optional at an additional cost. The wood frame is painted
solid
black with smooth finish including standard acrylic 1/10" thick. Standard Acrylic -
High quality framing grade acrylic. More optically pure and lighter
weight than glass. Image with mat/baking is mounted in frame
and sealed in back with tape.
Click on image to enlarger for frame
dimensions.
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General Pricing |
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Image Size |
Mat Size |
Image with Mat/Backing Only |
Image including Wood Frame |
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5" x 7" |
8" x 10" |
$38.00 |
$66.00 |
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8.5" x 11" |
16" x 20" |
$76.00 |
$121.00 |
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11" x 17" |
18" x 24" |
$110.00 |
$162.00 |
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13" x 19" |
18" x 24" |
$140.00 |
$192.00 |
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Explanation of Add-on Costs |
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Price Excluding Wood Frame |
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Product |
Print Size |
Add-on Cost |
Base Price With Mat/Backing |
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Base Size |
5" x 7" |
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$38.00 |
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Add On Cost |
8.5" x 11" |
$38.00 |
$76.00 |
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Add On Cost |
11" x 17" |
$72.00 |
$110.00 |
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Add On Cost |
13" x 19" |
$102.00 |
$140.00 |
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Price Including Wood Frame |
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Print Size |
Mat Size |
Base Price With Mat/Backing |
Add-on Cost for Wood Frame |
Total with Wood Frame |
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5" x 7" |
8" x 10" |
$38.00 |
$28.00 |
$66.00 |
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8.5" x 11" |
16" x 20" |
$76.00 |
$45.00 |
$121.00 |
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11" x 17" |
18" x 24" |
$110.00 |
$52.00 |
$162.00 |
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13" x 19" |
18" x 24" |
$140.00 |
$52.00 |
$192.00 |
Media - Photo Paper Option
Matte Finish - The
Photo Prophecy print paper standard is a 100%
white cotton rag, acid free archival fine
art paper which will maximize print quality and archival properties in the
image.
Smooth Pearl Finish
- A semi gloss smooth pearl finish paper is optional but has lesser
archival properties compared to the above matte finish cotton rag paper.
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Shipping Costs
Shipping costs are not refundable. UPS and USPS shipping
charges are calculated and included in your order. A handling
charge is also included that is for shipping insurance and
confirmations. If product is damaged during shipment, the
buyer must get approval from the shipper for insurance payoff.
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Photo Prophecy Copyright Statement
This web site and all
of its content are the property of Michael Hillerman aka
Photo Prophecy Gallery and are copyright protected
worldwide. All art images shown in this gallery
are the property of their respective artist and are
copyright protected worldwide.
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Regarding the
Photo Prophecy Images: No one is permitted to use
these images for any purpose other than to
facilitate a purchase decision unless prior written
permission is obtained from the artist. Artists will
pursue any copyright violators to the full extent of
the law. Photo Prophecy Gallery has received
permission from the artists to display their photo
art on this site.
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Regarding This Web Site: A
visitor may use this site to make art
purchasing decisions and may review, email, copy and
print any image or web page provided that it is used
as part of making the decision to purchase that
photo art. The copyright notice must be included
with any images or web page copied, printed or sent.
No one may use this information for any other
purposes without first obtaining written consent
from Michael Hillerman aka Photo Prophecy
Gallery.
Purchaser's Rights:
All art images on this site are the property of
their respective artists. Purchasers obtain specific
rights regarding any photo art print purchased which are
limited to displaying, storing or resale of that print.
Purchasers may not copy, reproduce, modify or use this
image for any other purposes unless they obtain prior
written permission from the photo artist. If sold, the
previous owner of the print must make it clear to any
new purchaser that they are bound by these limitations.
Disclaimer:
Photo Prophecy Gallery contains information that it
believes to be accurate and complete. However, the
material is presented without warranties and
Photo Prophecy cannot guarantee that accuracy and
completeness. Therefore Photo Prophecy disclaims any
liability for any damage of any kind incurred by a
visitor to our site to the full extent allowed by law.
In any case, any damages paid are limited to payments
received by Photo Prophecy from the damaged party.
The artists on this web site represent to
Photo Prophecy
that they have full copyrights to the images presented
and have obtained any required "model releases".
Photo Prophecy therefore disclaims any liabilities for
copyright infringement or claims by models for any image
displayed or sold on this site.
Outside Product & Service Ownership:
Any product or service logos or trade names referenced
on this site (e.g. Adobe Photoshop) are the property of
the manufacturer of the product or provider of that
service. |
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Contact Photo
Prophecy
e-mail
admin@photo-prophecy.com
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Supplies
Printing - Photo
Prophecy
use the Epson Stylus® Photo R2400 printer with UltraChrome K3 Ink Technology
to create museum quality archival photographs. See below "Photo
Prophecy Print Technology" for more information.
Print Paper - The
Photo Prophecy print paper standard is a 100% cotton rag, acid free archival fine
art paper which will maximize print quality and archival properties in the
photograph. A smooth pearl finish paper is optional but has lesser
archival properties compared to the cotton rag paper. Glossy paper is
optional at extra cost but not recommended as image quality and archival
qualities are not optimal. Please call for price on a glossy paper
request.
Museum Mat
Board -
Photo Prophecy uses soft White 4 ply premium
museum cotton rag mat that provides optimum archival quality protection for fine
works of art on paper. Virtually all museums and libraries use cotton rag mat
board to exhibit and conserve treasured manuscripts, documents and works of art.
Photo
Size Mat size
5" x 7"
8" x 10 "
8.5 x 11
16" x 20"
11" x 17"
18" x 24"
13" x 19"
18" x 24"
Mounting & Backing Boards
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Buffered acid-free
foam. Papers are high quality alpha-cellulose virgin pulp, white on both sides,
lignin-free and are constantly tested to maintain conservation standards.
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Photo Prophecy Print Technology
We use the Epson Stylus® Photo R2400
Printer with top quality paper for our printing. Purchaser can
select between the preferred
100% cotton rag and acid free matte finish for
achievability or a Smooth Pearl Paper with a Luster surface finish.
Epson Stylus®
Photo R2400 Redefining Fine Art Photography
Create stunning color and black and white
prints with the Epson Stylus® Photo R2400. A welcome
addition to any photo studio, this revolutionary printer
delivers large, archival prints worthy of gallery display.
Its professional level ink set, the 8-color Epson
UltraChrome K3™ inks, includes three levels of black and
sets a new standard in fine art photography and black and
white prints.
With its expanded ink set, this printer
ensures a wider color gamut and superior midtones,
highlights, neutrals and shadow details making it ideal for
professional quality prints. With its Black, Light Black and
Light-Light Black inks, anyone can easily achieve amazing
black and white prints. And, since the inks are
pigment-based, they deliver fade-resistant works of art that
stay brilliant for up to 108 years in color and over 200
years in black and white.¹
The Epson Stylus® Photo R2400 delivers
studio quality results on virtually any artistic media.
Three convenient paper paths support matte, glossy, canvas,
roll, posterboard, and many artist papers, so it's easy to
expand your creativity. And, with its powerful production
speeds, the Epson Stylus Photo R2400 lets you create
brilliant displays in no time at all, and quickly move on to
your next show-stopping exhibit.
UltraChrome K3 Ink Technology
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Utilizing a unique three level black ink
technology, Epson UltraChrome K3 ink significantly improves
overall gray balance while enhancing midtone and highlight
detail yielding a smoother tonal range. And by virtually
eliminating metamerism and bronzing, both black and white and
color prints can be produced with the look and feel of a
traditional photograph while utilizing all the advantages of a
digital workflow.
Epson's unique driver technology takes full
advantage of the new three-level black ink system, allowing the
production of the highest quality neutral and toned prints from
a single ink set. In addition, proprietary Epson screening
technology, developed specifically for black and white printing,
produces outstanding image quality with no color crossover or
color cast. For the first time photographers can make sellable
black and white prints without going into a darkroom.